American Express...A good place to work, even with the cutbacks! - Avis employé Learning Specialist American Express

5,0
10 mars 2009
Recommande
Approbation du PDG
Perspective commerciale

Avantages

American Express really values its employees. There are opportunities to grow and develop, especially if you seek them. American Express has strong core values and the leadership team live by them. Compensation is comparable to other companies. Maybe a little better...Benefits include medical, dental, vision insurance, 401K, profit sharing and a generous package of personal time off. Employees are even allowed to purchase a week of vacation! Telecomuting is an option in many areas of the company. Skill and style of leadership varies. But, generally, leadership is adequate. Senior company leaders are doing a good job leading the company through these hard economic times. Yes, there have been some layoffs. But, overall, they were handled with a high degree of sensitivity and the severance packages are better than some from other companies. Times are tough and so is American Express!

Inconvénients

American Express has agressive goals (this is both good and bad). It is good as it challenges employees to grow. However, it makes work/life balance difficult if not impossible to acheive. Leaders talk about the importance of work/life balance. But, in practice, most people work 50 hours per week or more. Another, down side of American Express, is that many jobs are being moved out of the US. This may keep the company strong, but, it is difficult for employees. Every year, more and more people are let go in the US. The compensation package and benefits are also being scaled back. Each year, employees bear more of the cost for insurance. This year, due to the bad economy, the company is no longer matching employee contributions to the 401K. Times are tough and so is American Express!

Découvrez plus d’avis sur American Express

5,0
9 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Free lunch in the cafe. Everyone’s nice.

Inconvénients

Audit is just such a boring job. Lot of change going on right now

3,0
8 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

- Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

Inconvénients

you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

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