Calling all financial services, fintech, and banking professionals! 💸 iQor is excited to attend Money20/20 at The Venetian Resort in Las Vegas from October 27th to 30th! Meet iQor Vice President of Business Development Andy Passen and Director of Customer Success Alexandra Salazar to discover how our AI-powered CX solutions are optimizing agent performance, supporting compliance, and enhancing customer retention through data-driven solutions. Book your spot with us here to Smile with iQor! 😄 https://www.iqor.com/events/money2020-2024/?utm_campaign=Money20%2F20&utm_source=LinkedIn&utm_medium=website&utm_content=book-time-with-us Learn how iQor helped a leading auto finance provider transform loan servicing with a 34.5% NPS improvement, a 7.5% increase in perfection rates, and a 72% reduction in errors. https://www.iqor.com/case-study/auto-finance-provider-transforms-loan-servicing-through-strategic-bpo-partnership/?utm_campaign=Money20%2F20&utm_source=LinkedIn&utm_medium=website&utm_content=auto-finance-case-study-process-management
Attention transportation leaders! 🚚 iQor is thrilled to attend IBTTA’s 92nd Annual Meeting & Exhibition from October 26th to 29th at the Huntington Convention Center in Cleveland! Reserve a one-on-one session with Vice President of Business Development Andy Passen to discover iQor’s Symphony [AI]™, our AI ecosystem that enhances customer satisfaction, boosts operational efficiency, and ensures regulatory compliance. Book time with us here to Smile with iQor! https://www.iqor.com/events/ibtta-annual-meeting-2024/?utm_campaign=IBTTA%20Annual%20Meeting%202024&utm_source=website&utm_medium=linkedin&utm_content=book-time-with-us Learn how a leading transportation services company has increased revenue, saved on costs, and exceeded KPIs through its partnership with us. https://www.iqor.com/case-study/global-business-solutions-provider-transforms-complex-b2b-revenue-management-services-through-strategic-outsourcing/?utm_campaign=IBTTA%20Annual%20Meeting%202024&utm_source=website&utm_medium=linkedin&utm_content=global-solutions-case-study
We’re excited to announce that iQor will be taking the stage at Customer Contact Week Nashville 2024! 🎤📈 Join us for our Think Tank session, “Optimizing High-Volume Recruiting With AI: How 1-800-Flowers and iQor Partner to Transform the Seasonal Ramp Challenge,” on Thursday, October 24th, at 10:45 AM CDT. In this session, iQor Senior Vice President of AI, Data Science, and iQor Labs Joe Przybylowski and 1-800-Flowers, Inc., Vice President of Customer Care Operations Cosimo Trapani will share how our Symphony [AI]™ ecosystem is transforming high-volume seasonal hiring through AI-driven recruiting solutions. From automating the screening process to bias-free hiring decisions, learn how iQor’s innovative AI technology accelerates recruiting for top-tier candidates. 💡🤖 Book time with our team to learn more about leveraging AI for smarter hiring.
🎸 Ready to amplify your CX strategy? iQor is excited to announce that we’ll be exhibiting at Customer Contact Week Nashville 2024 from October 23rd to 25th at Omni Nashville! 🎤 Join us at Booth 519 to explore Symphony [AI]™, our powerful AI ecosystem designed to enhance frontline agent performance and elevate customer experiences across industries. As a leader in CX innovation, we’re excited to share how our AI-powered solutions optimize workflows, ensure compliance, and deliver operational excellence. Let’s connect to explore how we can boost your customer satisfaction and streamline business processes for more smiles. 😊 📅 Booth Hours: Thursday, October 24th: 10 AM – 4 PM CDT Friday, Oct. 25: 10 AM – 2 PM CDT Meet with these iQor CX leaders to discover how AI can transform your customer engagement strategy: • Vice President of Global Sales Gail McLaughlin Toti • Director of Customer Success Alexandra Salazar • Vice President of Global Business Development Susan Halvorsen • Director of Sales Enablement Blake Graves Book time with us here to Smile with iQor! 😀 https://www.iqor.com/events/ccw-nashville-2024/?utm_campaign=CCW%20Nashville%202024&utm_source=LinkedIn&utm_medium=website&utm_content=book-time-with-us Discover how our AI-driven recruitment strategies reduce time to hire, improve employee retention, and enhance CX performance: https://www.iqor.com/case-study/hire-right-hire-fast/?utm_campaign=CCW%20Nashville%202024&utm_source=LinkedIn&utm_medium=website&utm
Exciting news! iQor’s CX experts are heading to Money20/20 USA 2024 at The Venetian in Las Vegas from October 27th - 30th! 💰 We’re showcasing Symphony [AI]™, our advanced AI ecosystem designed to revolutionize customer experience strategies in the financial services industry. Connect with us to explore how our AI-driven solutions optimize performance, streamline engagement, and drive operational excellence. 💼✨ Book time with our team today!
In honor of #WorldMentalHealthDay2024, we're sharing the inspiring journey of Kristi Weldon, one of our own at iQor. Kristi has faced and overcome significant mental health challenges, transforming her experience into advocacy for breaking the stigma and fostering support. From navigating stigma early on to balancing a demanding career, her story reminds us of the importance of mental well-being in the workplace. At iQor, we prioritize mental health through resources like our employee assistance program (EAP) and a supportive, inclusive work environment. Learn more about Kristi's journey and how we can all advocate for mental health.
Join us at IBTTA’s 92nd Annual Meeting & Exhibition in Cleveland! 🚚 Meet iQor’s CX experts and discover how our AI-powered solutions are transforming customer experiences in the transportation and tolling industries. 🛣️🌉 Explore how innovative digital technology can streamline electronic payment processes, optimize agent performance, and enhance operational efficiency. 🤖🚦 📅 October 26th - 29th, 2024 📍 Huntington Convention Center, Cleveland Learn more and book time with our team today! https://go.iqor.com/IBTTAPR24L #iQor #IBTTA2024 #TransportationInnovation #CX #AIinCX #Tolling #Transportation #CustomerExperience #SmileWithiQor
🌟 Going Above and Beyond Together! 🌟 At iQor, going above and beyond includes creating exceptional customer experiences and supporting our fellow iQorians and communities in need. 💙 Through our nonprofit charitable organization, iQor Qares, we provide financial assistance to employees facing life-altering challenges. Together, we're making a meaningful impact every day. During Customer Service Week, we celebrate the hard work of our 40,000+ global team members and honor their generosity and compassion in lifting up others. 🙏✨ Learn more about iQor Qares and how you can make a difference. 💙 Donate or get involved: https://go.iqor.com/iQorQaresLi 📲 Apply to join our team: https://go.iqor.com/ApplyiQorL 🌍 Learn more: iqor.com #iQor #CustomerServiceWeek #AboveAndBeyond #WeAreiQor #CXExcellence #iQorianStrong #iQorianLife #CelebrateService #CSWeek #iQorQares #SmileWithiQor
🏆 iQor is leading the way in Trinidad's BPO industry with 73% market share in a top-value nearshore destination! Ryan Strategic Advisory's report, The American Nearshore: 2024, highlights iQor's success in establishing Trinidad as a hub for industry excellence. We're all about empowering local talent through our award-winning training programs, creating jobs, and making a difference in the community. Check out how we're helping Trinidad shine as a top nearshore destination for customer service excellence. ✨🌍 #iQorTrinidad #BPOLeader #CustomerExperience #NearshoreExcellence #CommunityImpact #CXInnovation #RyanAdvisory #SmileWithiQor
We're thrilled to announce that iQor will be exhibiting at Customer Contact Week (CCW) Nashville 2024! Join us from October 23rd - 25th at the Omni Nashville to explore the latest innovations in customer experience (CX) and industry trends. 🌟 Our CX experts will be showcasing Symphony [AI]™, iQor's AI ecosystem, which enhances agent performance, optimizes workflows, and ensures compliance for seamless customer experiences. Whether you're looking to reduce costs, boost satisfaction, or streamline business processes, iQor has a CX solution. 📅 Visit us at Booth 519: 📍 Thursday, October. 24th | 10 AM – 4 PM CDT 📍 Friday, October 25th | 10 AM – 2 PM CDT Let's chat about how iQor's AI-powered CX solutions can transform your contact center strategy! Learn more and schedule a meeting: https://www.iqor.com/press-release/meet-with-iqors-cx-experts-at-customer-contact-week-nashville-2024/ #iQor #CCW2024 #CustomerContactWeekNashville #CCWNashville #AI #BPO #CustomerExperience #CX #GenerativeAI #SymphonyAI #CustomerService #DigitalTransformation #CXStrategies #CustomerEngagement #SmileWithiQor
