For 11-year-old Max Goff, pediatric therapy at Intermountain Health Holy Rosary Hospital has been more than appointments and exercises—it’s been a lifeline. From his first sessions at just four months old to today, Max’s dedicated care team has helped him build strength, confidence, and essential life skills, all while supporting his family every step of the way. Discover how compassionate therapists, a close-knit community, and one determined young boy are proving that milestones come in many forms.
Judy Ortt of Billings recently became Montana's first recipient of the TriClip procedure, a minimally invasive treatment for tricuspid regurgitation. After decades of living with a complex heart condition, Judy and her care team at Intermountain Health St. Vincent Regional Hospital found new hope through this innovative catheter‑based approach. Led by Robert Terry, MD, our multidisciplinary heart team evaluated every option to ensure Judy received the safest, most effective treatment. Today, she’s back to walking longer distances, breathing easier, and feeling stronger. This milestone reflects the power of teamwork, technology, and patient‑centered care, and our ongoing commitment to expanding life‑changing heart treatments close to home.
Three months after completing one of the largest digital transformations in our history, we’re seeing the impact. On September 6, Intermountain Health unified eight EHR systems across 33 hospitals into a single Epic platform—an ambitious one‑day transition designed to accelerate progress, strengthen patient safety, and streamline care. The results are taking shape: stabilized operations, a rebounding and now industry‑leading revenue cycle, and a level of cross‑team collaboration that’s redefining how we work. And as we continue modernizing our enterprise systems with our upcoming Workday integration, this moment marks just the beginning of a broader digital evolution. Discover how a bold, all‑in approach became one of our most successful systemwide initiatives yet—and what it means for the future of care at Intermountain.
From Plevna to Red Lodge, Montana, Dr. Jalyn Walker has always known the challenges of rural healthcare. Growing up where the nearest hospital was an hour away, she saw neighbors delay care until it was too late. Today, as a family medicine physician at Intermountain Health’s Red Lodge Clinic, Dr. Walker provides care across every stage of life, from pediatrics to geriatrics. She is particularly passionate about women’s health, especially when it comes to supporting women through menopause. Her message is clear: women don’t have to “just live with” menopause symptoms. There are options, and she’s making sure rural communities know them.
The New Year began with joy and celebration at Intermountain Health St. George Regional Hospital, where Utah’s first baby of 2026 was born. At 12:09 am on January 1st, Valley Zohner made her grand entrance into the world. Her delighted parents, Kenedi and Zach, are thrilled to welcome their precious daughter to their family. The Zohners live in Cedar City but chose to deliver at St. George Regional Hospital because their OBGYN works there.They had been anticipating the baby's arrival, and wanted to be prepared, so they had been staying Christmas week with family in St. George. The plan was to arrive on New Year’s Eve to start her inducement, only to be surprised to find that she was already mid-labor when she arrived for her appointment. Kenedi said she just was not feeling the contractions. With no inducement needed, the baby was near her arrival. "This delivery was very easy and went very well. Baby came very fast and easy compared to my last baby,” said Kenedi Zohner. “All of the nurses have been nice, and lovely. They are great at their jobs.” The new parents received a prize basket from Intermountain Health to celebrate the New Year's birth which included generous donations from Utah-based baby product vendors: Minky Couture; Loulou and Company; and Over the Moon.
At Intermountain Health, we believe education is one of the most powerful tools we can offer our patients, and in Nevada, it’s transforming lives. Our Community Health Education program currently offers 44 free synchronous classes for Nevada patients, including congestive heart failure (CHF), COPD, smoking cessation, and lifestyle and weight management, that are helping patients build healthier habits and dramatically reduce hospital readmissions. This is what it looks like when compassionate care, accessible education, and community partnership come together to create healthier patients, stronger relationships, and a future where more people can live their healthiest lives possible. Community Health Education classes range from single day courses to 4–6-week programs. To learn more about the class catalog and schedule, email MyHealthEd@imail.org or call 702-479-2270.
Imagine having kidney disease and not knowing it. You wouldn’t be alone. More than 80,000 Intermountain Health patients with diabetes need annual kidney screenings, and many aren’t getting them. That's why the Primary and Preventive Care Clinical Program created a clinical initiative to improve early screenings and coordinated care to address diabetic kidney disease (DKD) in clinical settings. If left untreated, kidney disease can result in life-altering conditions, such as renal failure, dialysis, cardiovascular disease, and heart failure. The DKD initiative arms primary care teams with tools to coordinate care more proactively for patients with kidney disease. And it starts with screening.
You can't choose who they'll be in the world, but you can choose how you bring them into it. At Intermountain Health, parents share their birth stories - filled with care, compassion, and confidence. From our tiniest Intermountain babies to our proud Intermountain parents, these beginnings are ones they'll cherish forever.
Carrie Dunford may be our chief pharmacy officer at Intermountain Health, but when her thyroid medication runs out, she faces the same frustrating hurdles as millions of patients: expired refills, short supplies, and costly copays. Her experience is exactly why the Enterprise Medication Resource Center (EMRC) was created—to streamline refill authorizations, reduce provider workload, and help patients stay on track with their medications. Curious how this behind-the-scenes innovation is reshaping care across multiple states and what’s coming next? Read the full story below.
Substance use during pregnancy is a rising public health challenge, but at Lutheran Hospital in Wheat Ridge, Colorado, caregivers are transforming fear and stigma into connection, trust, and hope. Lutheran was just recognized by the Colorado Perinatal Care Quality Collaborative as the only hospital in the state to achieve 100% success in providing social work consultations for mothers with substance use disorder. This milestone is part of the Turning the Tide initiative, a statewide effort to improve care for pregnant and postpartum women impacted by substance use. For many patients, labor and delivery is one of the few moments they feel safe, supported, and ready to seek help. Lutheran’s Care Management team is using that window to build relationships, start treatment, and connect families to long‑term support — work that can change the trajectory of two lives at once. And they’re not doing it alone. Platte Valley Hospital in Brighton is also leading the way, earning the initiative’s Quality Improvement Award earlier this year. Read the full story to see how these teams are making a lasting impact.
