Introducing Salute, EmblemHealth's newest Employee Resource Group (ERG) for veterans, service members, military families, and allies. Salute honors the unique strengths and sacrifices of our veterans by providing meaningful resources and opportunities to connect. The group builds community, fosters inclusion, and creates opportunities for members to share experiences, and support one another. Through volunteer initiatives, veteran-focused charities, and local outreach, Salute encourages employees to give back in ways that strengthen both our workplace and the broader veteran community. “Supporting veterans and military families means recognizing that their service never truly ends, it shapes who they are and how they live every day,” commented executive sponsor Vice President Linda Henderson. “Through our Salute ERG, we’re building a space for understanding, support, and connection across all employees, honoring the strength and sacrifice that veterans and their loved ones carry with them always.”
From her start as a Facilitated Enrollment Representative to her current role as Marketplace Sales Manager, Maritza Marrow has built a career grounded in passion, perseverance, and people-first leadership. In this Q&A, Maritza shares how she grew her career at EmblemHealth and what keeps her motivated every day: helping her team succeed. Whether it’s solving a challenge or sharing advice with someone just starting out, Maritza leads with purpose. Q: How have you developed your sales career at EmblemHealth? A: I started working for EmblemHealth as a Facilitated Enrollment Representative. During this time, I helped members of the community to get their health coverage. I got promoted to a Marketplace Sales Representative within a year. Q: What do you most enjoy about your current role? A: Today in my new role as Marketplace Sales Manager, one of the things that I love the most about my day-to-day is the opportunity to directly impact the lives of my team members by providing them with solutions to their challenges. It is greatly rewarding for me to see my work impact their lives and help them to accomplish their goals. Q: What would you tell someone seeking a sales career like yours? A: EmblemHealth is a place of opportunity, and we have a great management team that helps us to accomplish our goals. Q: Thank you, Maritza! Great to gather wisdom from one of our sales superstars.
During Nurse’s Week, we spotlighted nurse Latanya Townsend-Gates, Lead, Total Population Health Pre Service-Utilization Management at EmblemHealth. In this video, Latanya shares how nurses do so much more than hands on bedside care, they lead, coordinate, educate, and support patient care at every level. Her story is a powerful reminder that the skill and compassion of nurses can be present across all phases of health care. Thank you to Latanya and to all nurses for the many ways you make a difference every day.
We’re pleased to share that Nazneen Rahman, AVP of EmblemHealth Neighborhood Care, was named Woman of the Year in Customer Service by The Stevie® Awards. She was cited for consistently demonstrating the qualities of a truly exemplary leader—vision, integrity, empathy, and a relentless commitment to excellence. The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals. The Stevie Awards organize nine world leading business awards programs, including the American Business Awards® and International Business Awards®. Congratulations, Naz!
Meet Anna, one of the stars of our Marketplace Facilitated Enrollment team. For the past five years, Anna has been helping people access the quality health insurance they need. We asked her to tell us about the key factors that support her success and what she loves most about her job. Her answers were surprising
As we continue our celebration of Women’s History Month reflecting on the national theme, “Moving forward together! Women educating and inspiring generations,” we asked colleagues to name a notable woman - past or present - who has inspired them. Sherine Jones chose Brooklyn born, "unbought and unbossed," Congresswoman Shirley Chisholm: As the first Black woman elected to the U.S. Congress and the first Black woman to pursue the presidential nomination under the Democratic ticket, Shirley Chisholm is a source of inspiration to me as she exhibited strength despite facing adversity and shows that anything is possible with hard work and perseverance. She is also a trailblazer who advocated for the rights of women as well as minorities. Here’s a favorite quote from Rep. Chisholm that Sherine shared with us: “You don’t make progress by standing on the sidelines, whimpering, and complaining. You make progress by implementing ideas.”
While contemplating the Women’s History Month national theme, “Moving forward together! Women educating and inspiring generations,” we asked AVP of Government Affairs Michelle Rakebrand how she thinks women's leadership has impacted workplace innovation, collaboration, and the way we serve our community. Here’s what she shared.
Happy Women's History Month. In keeping with the national theme, “Moving forward together! Women educating and inspiring generations,” we asked colleagues to name a notable woman - past or present - who has inspired them and how. Leena Varghes chose Brooklyn native Associate Supreme Court Justice Ruth Bader Ginsburg: Supreme Court Justice Ruth Bader Ginsburg inspired me as she emphasized the importance of women actively participating in leadership roles across all spheres, including work and home life.” Leena also shared with us a favorite quote from Justice Ginsburg: “Women belong in all places where decisions are being made. It shouldn’t be that women are the exception.” Follow us for more Women's History Month inspiration.
At EmblemHealth, our core values – Empower, Deliver, and Do it Together – aren’t just words; they guide everything we do. Our commitment to proactive self-starters, goal achievement, and caring for our members, patients, and one another defines our culture. We recently asked Assistant Vice President Jacqueline P. to share how one of these values has shaped her career: “My entire career was built on the trust and support of colleagues and leaders that empowered me to take and make bold actions at work. It can be hard to go outside your comfort zone but having a safety net among your staff and coworkers’ changes everything. Being given that type of confidence has helped me create opportunities for my team to be transformative and push boundaries and they know I will be there.” Her experience is a testament to how our values empower us to innovate, support one another, and serve our community.
Meet Ryan Craft, one of our concierge service specialists, who shares a powerful piece of history about the Stonewall Inn and its pivotal role in the fight for LGBTQ+ rights. Understanding our past helps us appreciate the progress we’ve made and the importance of continued advocacy.
