The Spring results are in, and our customers made us #1. 🏆 Birdeye was just named the #1 ENT and Overall platform across 12 categories in the G2 Spring 2026 reports—including Online Reputation and Local Listings. Following our win as a Top 25 AI Product, these rankings prove that multi-location brands are choosing execution over AI hype. This win belongs to the enterprise teams who use our agents every day to drive real revenue across every location. See why multi-location brands are choosing Birdeye: https://birdeye.cx/s08kbm ⬅️
Birdeye was just named to the G2 Best Software Awards 2026 — top 25 AI products globally, #37 among all global software companies. 🏆 Not analyst picks. Not paid placements. Not a judging panel behind closed doors. Just customers. ✨ To our customers who shared their experience, thank you. To our birds building the future of agentic marketing, this is only the beginning. If you’re leading marketing for a multi-location brand, Birdeye is built to help you outpace competitors, turn customer signals into action, and scale smarter with agentic AI working alongside your team.
📍 We’re live in London. Viewpoint kicks off this morning with a room full of marketing leaders ready to dive into how Agentic AI is transforming the way multi-location brands grow. Today’s conversations are focused on one thing: turning AI insight into real-world action.
Thrilled to be part of the 2025 B&T Awards and to be the official sponsor the Marketing Team of the Year — a category that shines a spotlight on the in-house teams driving real impact. ⭐ Congratulations to Kellanova for their standout work transforming a legacy brand and elevating more than 75 products under one unified identity. As brands compete in an AI-driven search world, Birdeye is proud to support the marketers leading the way.
What an incredible day at Viewpoint London! 👏 A huge thank you to our speakers and the engaged audience who made every conversation count. 🔹 Dex Hunter-Torricke 🔹 Peter Bailey, mydentist (UK) 🔹 Will Lankston, Timpson Group 🔹 Simon Johnson 🔹 Peter Barrie 🔹 Sunny Singh The dialogue around AI and customer experience is only getting started—and we can’t wait to keep it going. Where should we head to next? 👀 Stay tuned!
The office may be full of ghosts and ghouls today, but the real nightmare? Losing customers to bad reviews. 👻 Luckily, Birdeye helps businesses turn every experience into a five-star story. Happy Halloween from the Birdeye team! 🎃
We’re proud to share that Birdeye has been awarded the Silver Globee Awards® for Best of Category: Customer Feedback Software. 🏆 Customer feedback is the most powerful signal a business has — and helping brands turn that feedback into action is core to our mission. Today, reputation isn’t just managed… it’s earned in real time, across every digital touchpoint. This award recognizes the work our team does to help businesses own their online reputation, understand their customers more deeply, and build trust at scale. Proud of our Birds for pushing the standard forward every day. Onward. 🚀
Co-founder & CEO Naveen Gupta and President & COO Dave Lehman unveil Birdeye’s boldest leap yet - Agentic AI. See how BirdAI’s proprietary platform of 10 autonomous agents and Insights 3.0 transform the classic funnel into an Agentic Flywheel of Attract, Convert, and Delight. Learn how multi-location brands can thrive in the AI era with agents that execute, insights that act, and outcomes that scale.
Our Commercial and Channel Sales team flew into Dallas and took teamwork to new heights 🚀 From brainstorming sessions that sparked innovative ideas to fun team-building activities. We truly embodied the spirit of collaboration and creativity this past week. Our team had an absolute blast stepping into the spotlight, testing each other's knowledge, and cheering each other on. From hilarious moments to intense face-offs at our Game Show event, it was an unforgettable experience that brought everyone even closer together. #TeamBonding #GameShowFun #WorkHardPlayHard #LifeAtBirdeye
🚢 We celebrated the success of Birdeye sales rockstars at the 2024 President's Club. It was an unforgettable adventure as we set sail on a Royal Caribbean cruise to the Bahamas! The trip was filled with sun, fun, and camaraderie as we celebrated their hard work and achievements. It’s moments like these that reinforce the power of teamwork and the vibrant culture we cherish at Birdeye. Here's to many more adventures and continued success! 🌴
