J'ai postulé en ligne. J'ai passé un entretien chez the LEGO Group (Londres, Angleterre)
Entretien
Nice environment, was in a room with 2 staff members, with one of them being the manager who asked me the questions. They were really friendly and the employees I had met on the day seemed to get along well too.
Questions d'entretien [1]
Question 1
Examples of good and bad customer service, what lego set I had my eyes on, why this branch specifically etc.
Helped customers find products they needed, stocked the shelves and worked behind the tills. Also acted as a greeter by the door and interacted with customers of all ages in the interactive Lego areas set up
J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien chez the LEGO Group en janv. 2017
Entretien
I was greeted in the main store area and taken into a back room with two members of staff who asked me questions. It was quite a quick interview but I was not invited back for any further interviews.
Questions d'entretien [2]
Question 1
Describe a time you went the extra mile for a customer