it was a 3 step process phone, person, or person/phone. Whichever one was more convenient. The first in person interview is done with a group of people and 1-2 sales managers. Then they have you sell the other applicants to them in a timed 1 minute fashion. They give you a tour of the office space and it is a very nice office, 3 people to a cubicle for those in sales.