Personality based interview centered on empathy and being an overall nice person that is understanding and open minded. Wait times vary for callbacks and positions are often applied to by a lot of people.

The interview focused less on technical retail knowledge and more on personality, communication, teamwork, customer experience, and alignment with the company values and culture. The questions required thoughtful and personal answers, so preparation definitely helps. It felt like they were looking for authenticity, self awareness, and strong people skills rather than scripted answers. Advice for candidates: prepare real examples from previous experiences and practice speaking naturally on camera. Energy and communication style seem very important in the process.