J'ai postulé en ligne. J'ai passé un entretien chez goFLUENT en nov. 2021
Entretien
Different interviews (online and real-life) with the CEO, President, Managers, other persons in the position you are applying for.
Solving a case related to the job and making a presentation out of it.
Questions d'entretien [1]
Question 1
What exactly does a CSM do and how is it related to your experiences?
Très bon process de recrutement
Entreprise réactive, et qui cerne bien les attentes du candidats pour partir sur des bases alignées, et qui ne fait pas perdre de temps ni au candidat ni à l'entreprise.
je recommande cette entreprise pour de futurs entretiens.
Questions d'entretien [1]
Question 1
Qu'est-ce qui m'a amené à postuler ?
Pourquoi avez sélectionné les missions de csm?
J'ai postulé en ligne. J'ai passé un entretien chez goFLUENT en févr. 2024
Entretien
I had an extensive online application process, which had seven interviews and one case study:
- Initial phone call with HR.
- 30-minute interview with HR discussing the company and role.
- 45-minute call with the team lead to delve into the role and team dynamics.
- Case study: created a QBR presentation for a hypothetical client.
- 30-minute roleplay call to defend the case study.
- 30-minute call with the someone from Sales Department, This interview was not a good experience, they proceeded to say that the company needed to force people to go to the office because the offices were expensive. Asked me why I spoke good English, mentioned a few bad things about my country.
- 30-minute office visit.
- Second 30-minute office visit.
- Final phone call with HR to discuss salary expectations, only to be informed that they could not pay me what I wanted.
Throughout the process, I repeatedly asked about salary bands but was told they needed confirmation on the budget and I continued to mention how much I was looking for.
Ultimately, I received an email stating they decided not hire anyone on the team.
Gofluent offers a “hybrid” mode but is not true, they want you to go to the office 4 days a week. And during the first three months you are required to go every day, only to be stuck in online meetings.
Questions d'entretien [1]
Question 1
Why you looking for a new role in another company?
Why do you speak so well english?
Have you said no to a client, how did you do it and what was the reaction?
J'ai postulé via une autre source. Le processus a pris 5 semaines. J'ai passé un entretien chez goFLUENT en janv. 2024
Entretien
I was contacted by the regional CSM director via LinkedIn. First interview was with regional CSM team manager, the 2nd step was to prepare a presentation for contract renewal as a role model (director and manager were in the meeting) and I was informed there may be one final meeting but it would be an informal and introduction meeting with the Sales VP. After I have completed all those steps, I was informed that the position was going to be filled with someone in another country and the position was frozen in my country.
Questions d'entretien [1]
Question 1
In the past how did you handle a conflict with a customer?
What is the best strength of a CSM to be successful?