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      eDegreeAdvisor

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      Recherches associées: Avis sur eDegreeAdvisor | Offres d’emploi chez eDegreeAdvisor | Salaires chez eDegreeAdvisor | Avantages sociaux chez eDegreeAdvisor
      Entretiens chez eDegreeAdvisorEntretiens d’embauche pour Customer Service chez eDegreeAdvisorEntretien chez eDegreeAdvisor


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      Entretien pour Customer Service

      11 déc. 2014
      Employé (anonyme)
      Dallas, TX
      Offre acceptée
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 5 jours. J'ai passé un entretien chez eDegreeAdvisor (Dallas, TX) en déc. 2014

      Entretien

      Basically anyone with a pulse can get a job at eDegree - and it shows! The HR person conducting the interview acted bored, impatient and didn't really ask many questions. This attitude continued with the trainer. He was snarky and talked to the class like we were kindergarteners. But to be fair, many of the new hires in my group acted like kindergartners, making it hard for the ones of us who were serious about seeking a real work from home job opportunity. AND, its a total bait and switch on your pay. The $50 "bonus" you are told about during the hiring interview, is actually what eDegree pays to "reimburse" you for spending a full day in training plus time on your own doing "homework and a quiz" and then again the next day when you have another conference call before being thrown into live outbound calls for a couple of hours. The reality is you'll spent 20 hrs of your time with eDegree not earning a dime! Again, the $50, isn't a bonus, but rather a small reimbursement for your time spent in training, but you only get it after you've worked for the company a few weeks and/or logged 20 hrs on the dialer making/taking calls. As it was explained, the tier based hourly pay increase seems pretty difficult to attain, so you won't move up like you expect. This company doesn't seem interested in you making money. eDegree needs to be upfront and tell new hires that you won't be paid for any training, and the $50 is not extra pay and doesn't equal the minimum hourly wage offered for the hours you are going to put in to get trained and be proficient at the job. Their software system seems like its patched together and you have to jump back and forth between types of clients making searches for appropriate colleges, which can lead you to make simple error of omission - and fail your QA audits. Experienced call center employees will know to stay clear of this company. Too many issues, no pay, no benefits, wear and tear on your personal PC and equipment with no tech support, etc. = total waste of time!

      Questions d'entretien [1]

      Question 1

      None - that was the problem.
      1 réponse

      Autres retours d’entretien d’embauche pour un poste comme Customer Service chez eDegreeAdvisor

      Entretien pour Customer Service

      4 mars 2015
      Employé (anonyme)
      Detroit, MI
      Offre acceptée
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien chez eDegreeAdvisor (Detroit, MI) en janv. 2015

      Entretien

      They call ask you questions, then ask you which time is good for you. Then some one will email you to let you know if you hired and the next training starts.

      Questions d'entretien [1]

      Question 1

      Are you a fast learner?
      1 réponse

      Entretien pour Customer Service

      6 oct. 2016
      Employé (anonyme)
      Virginia Beach, VA
      Offre acceptée
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien chez eDegreeAdvisor (Virginia Beach, VA) en déc. 2014

      Entretien

      Very quick and definitely wasn't told all that I would be doing...Was told I wouldbe doing no cold calling but that's all I ended up doing...very unprofessional.. Hara management was definitely not helpful had to figure out things on your own.

      Questions d'entretien [1]

      Question 1

      What can you offer our company
      Répondre à cette question