J'ai postulé via une autre source. Le processus a pris 4 mois. J'ai passé un entretien chez eBay (San Jose, CA) en avr. 2016
Entretien
Interview process was super lengthy and took over 4 months. Two telephonic rounds followed by 3 in person rounds. Overall experience was good expect the time taken from the first round to finally getting the offer.
Questions d'entretien [1]
Question 1
1. Why eBay and why this role?
2. My strengths and how I can leverage them in this role
3. Case studies
The process began with a brief initial phone screening to discuss my background and availability. This was followed by a more formal virtual interview with the hiring manager. We discussed specific customer service scenarios, conflict resolution strategies, and how to maintain high satisfaction ratings while working in a fast-paced environment. The conversation was professional and focused heavily on interpersonal skills and problem-solving abilities.
Questions d'entretien [1]
Question 1
Tell me about a time you had to deal with a particularly difficult or frustrated customer. What steps did you take to resolve their issue, and what was the final outcome of that interaction?
Talked to a recruiter, said great things and I fit the role perfectly, would follow up with hiring manager. Week later, then said, not a good fit. Was sad about the lack of transparency.
Very complex tests before the interview it was like they needed a rocket scientist vs a representative and it was very lengthy so it was redundant and unnecessary I believe
Questions d'entretien [1]
Question 1
Questions that did not pertain to the job whatsoever
