Started with a phone interview reviewing my experiences, why Zara and what I hope to gain from it. Invited to a group Interview with 6 people including myself. Very interaction based and focused on how you work in a group. Group activates consisting of: talking to the person next to you and using information you've gathered about them to then use to sell them, scenarios given to act out in a group. Questions asked about experience in previous roles, mainly focusing on customer service and how you handle situations. The main thing I figured you should do is to stand out and make sure you're not quiet. Make sure you add your inputs and be bright and friendly.

Online application then a brief phone call followed by a group interview which mainly consisted for role playing. Then a one on one interview with head office rep and the store manager