The recruiter screen was positive, but the process felt different from most sales interviews I’ve been part of. There was less focus on sales metrics, day-to-day experience, or past performance, and much more emphasis on AI usage, sales methodology, and abstract thinking. The second round was similarly AI-focused, with some vague questions that felt difficult to answer clearly. I was surprised by how little time was spent understanding my sales experience, current role, or getting to know me as a candidate. The mock demo required many hours of preparation, but the interview itself felt difficult to execute well despite extensive preparation because of how cold and non-conversational the tone felt. While Zapier seems focused on AI and strategic thinking, the interview experience ultimately felt uncomfortable, impersonal, and off-putting.

Very thorough with questioning, role play and concrete examples of my experience in sales. They did not give adequate information to truly represent a demo call and had high expectations. Not a great experience.