After submitting my resume I received an email scheduling a phone interview and a couple of links to check out in order to better understand the position and the company culture. I really dove into it and learned about when and how Yelp! started, who were the founders, etc. I went over possible interview questions, etc. I put a lot of effort in to being prepared and hopes of knocking their socks off!
Well the girl that interviewed me was a total buzz kill. First off, she was one of those people who, no matter what she said, always sounded like she was asking a question. I think she was expecting very narrow, very specific answers to her questions. For example, (keep in mind this is a call center job) she asked me what I would be doing or expect to be doing on a typical day. And I replied with something along the lines of "Work hard, keep a positive attitude," etc.
To which she responded, "Well this is a call center job? You'll be expected to call prospective clients and try to sell them our service? (I put a question marks because as I said, she said every statement as if it was a question.) Did you not go over the links provided to you?"
Which I did. I just didn't expect her to want me to just read it back to her.
During a time that I was telling her about myself, I said something like, "...since I'm not currently living in Phoenix. I'm not sure if you already knew that."
And she said, "Yes, I knew? I AM prepared?" Like saying that I wasn't prepared. Very condescending. When she asked, "Do you have any questions for me?" I asked her a variation of a question that is recommended on web sites with interview tips. I said something like:
"What is currently missing or needed that I'll be able provide?"
And she said, "Well didn't you read the job description?" Again very condescending.
And I just kinda' gave up there and said something like, "Yes of course, I know what the job is. I mean - why is this position open? What holes will you need me to plug up?"
Her answer: "Well MY team is doing good? I'm not sure who'd you be working with? So I don't know what they'd looking for?... So?"
She closed by telling me I should've been better prepared. Condescending.