I was approached by Workvivo (Zoom) via LinkedIn regarding a Customer Success position. From the very first conversation with their internal Talent Acquisition team, I was told the role was fully remote and included a base salary plus a bonus structure. This was reconfirmed in the second interview. However, during the third round, I was told that the hiring manager for the role required hybrid attendance (three days a week in the office) and that there was no bonus included. This was quite disappointing, particularly because I had been clear from the outset that I have a physical disability which requires me to work remotely. The change in terms not only conflicted with what was previously communicated, but also made me feel that my circumstances hadn't been fully acknowledged. To add to this, the position continues to be advertised as remote, which is misleading to other candidates who may be in a similar situation. Transparency and consistency in the hiring process are essential, and unfortunately this experience did not reflect that.

3-Part interview: recruiter, hiring manager, department head. Super positive experience. I moved through the stages quickly, and enjoyed the experience of meeting each person. Role ultimately went to someone else based on location. The rejection, itself, was also very respectful. I've been checking their job boards since for another opportunity.

Kim, the recruiter, outlined everything from the role to the steps and time frame. She has got to be the best recruiter I have ever dealt with, professional and empathic. I was not quite what they were looking for at the second round but they communicated openly and quickly. I had a very good experience with Workvivos team.