First you get an assessment its mostly checking your English. Then comes the interview round which got cancelled multiple times. In the interview round they ask you about your previous experience, give you some situation questions : which you can check out in the below link : https://wingassistant.com/blog/customer-service-interview-questions/ Post that they will ask you to share your screen, write an email to the sales head letting them know that your laptop needs replacement. Then they asked me to create a meeting and how to change the time zone for the meeting. Post that they said it will take 2 working days for them to get back to me.

The interview process is fast. The interviewer is very friendly at the same time professional. Online Application Online Assessment Final Interview Possible Interview with the Client Interview Questions: Tell about yourself Strength/Weaknesses Skills Situational