J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Wells Fargo en mai 2015
Entretien
I, somehow cut through the usual, phone, group, then 1:1, and went from phone to 1:1. The interview process was simple. It was the typical situational questions. The 1:1 was basically the phone interview in person. Questions were a little more intense but they were simple. It was actually a very fun process. Great, down to earth, hiring teams.
Questions d'entretien [1]
Question 1
What is a time you had to deal an unhappy customer? how did you handle it?
J'ai postulé en ligne. J'ai passé un entretien chez Wells Fargo
Entretien
The first interview was a AI online. Second was at the branch with the manager. Very comfortable, relaxed one on one. However, instead of one week to hear final it took 3. But it sounded like the position itself was being eliminated.
Questions d'entretien [1]
Question 1
How comfortable I would be teaching customers our new apps.
J'ai postulé en ligne. J'ai passé un entretien chez Wells Fargo (Hallandale Beach, FL)
Entretien
Average questions ie; how to assess risk, how have you handled certain customer service situations, when to escalate something to a manager, have you ever balanced a cash drawer.... etc
Questions d'entretien [1]
Question 1
Describe a time or situation where you had to go above and beyond to handle an upset customer
J'ai postulé en ligne. J'ai passé un entretien chez Wells Fargo (Hillsboro, OR)
Entretien
Process was quite odd. Branch was very boring, seemed like they only had three employees. Interview consisted about 6 questions based around customer service, technologies and giving various examples. Said that performance was based on risk mitigation
Questions d'entretien [1]
Question 1
Give an example of something that your colleague did that was unethical and what did you do about it