The Operations Management Trainee is a succession program to train to become a Route Manager. The process is understandably thorough as they need to find the right person who will stay and grow into the role long term. I had a four step process: 1. One way video interview. You log onto a website and are provided a question. You have unlimited time to prepare, and when ready, you record a video response. You can re-record your response an unlimited number of times. Excellent experience with this interview. Having a chance to reflect on your experience before you record provides you the chance to give a detailed and accurate recording. 2. Video interview with the hiring manager, approx 1 hr. Excellent time here as well with this step in the process. The technology to meet via video works great. 3. Personality test. Received a link to a website and completed a personality inventory. 4. In person interview. I had a crowd of three or four people asking questions. Many topics were regarding leadership (as this would grow into a leadership position), and also work style, work ethic, situational questions etc. Had fun with this step as well. I didn't receive an offer, but the experience was worth it. I'd go through it again if there was another similar position posted in the future.