J'ai postulé via un recruteur. J'ai passé un entretien chez Vodafone (Glasgow, Écosse)
Entretien
3 video interview questions: that were about my professional background.
Telephone interview: that was about a basic research on Vodafone, why do you want this role, customer service experience, and greatest achievement to date.
Assessment centre: we were given a presentation about the role and how the assessment centre visit will be conducted. First, we were all individually interviewed (competency based questions), then we had to participate in a role play; I failed this. The last activity was to participate in a simple group communication activity.
Good experience, but disappointed that I failed the role play.
Questions d'entretien [1]
Question 1
Role Play: practice how you would deal with customer inquiries, what process will you adopt to ensure the customer is satisfied?
Hi there, thanks for leaving a review. We're happy to hear that you had a positive experience throughout our recruitment process and we wish you the best of luck in your future job search!
Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative chez Vodafone
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