Had to go through three interviews and two personality tests before being hired. During the last interview, there were 4 members of the company's leadership team present, and I was asked to participate in several mock experiences. Quite rigorous, but I got the job. This way over a decade ago so not sure if hiring process is the same now that XO was acquired by Verizon.

WORST EVER. Phone interview (enthusiastic and complimentary) followed by in-person interview - The last thing the interviewer said was that he would make a final decision the next day. Then they "ghosted" me. After an in person interview, this gives me a TERRIBLE view of the company, and how they treat people. It's just never okay to not follow up after an in-person interview. Even after I followed up, they didn't respond - although clearly I didn't get the job. They truly don't get it. Weren't they looking for a job when they got this one? The candidate puts him/herself out there in a vulnerable state, dresses the part, arranges their schedule around the interview, studies and prepares for the conversation all to be ignored. Just terrible treatment. I'll never consider this company again - NEVER.