Too long and time consuming. Got the initial phone interview, then a week later got called to come up fifty miles away to test. Got called two weeks after that for another phone interview. After that had to drive back up for an in person interview. All that and ended up not getting the job. So I view it as a waste of time and money, which if you are out of a job, is difficult to handle.

The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.