So I had a brief screening with an HR rep over the phone. Then I sat with two supervisors for the interview. Then, I was asked a series of questions, and asked to do two role play questions. Fairly normal interview for customer service
J'ai postulé en ligne. J'ai passé un entretien chez Verizon (Newark, NJ)
Entretien
1. Take a 3-4 hour test
2. Study job information and perform mock test calls, emails, and chatroom cases
3. Board room style interviews with the location you will be hired for
