Online application, phone interview with HR contact, 4 or so behavioral questions - looking for the STAR format answers. In person interview with hiring managers. Met with 2 managers at the same time, as they followed a very precise list of questions from a 6 page form and wrote down everything I said. End of interview was case study - 20 min for me to read and prepare. Case study required answering multiple questions on how I would handle the situation.
Questions d'entretien [1]
Question 1
Describe a time in your recent work experience when you overcame an obstacle and how you handled it.
Le processus a pris 1 semaine. J'ai passé un entretien chez Vanguard en janv. 2015
Entretien
Quick quick process. Applied Wednesday, phone interview Friday, in person Monday, offer Wednesday.
Great interviewer, couple finance questions. Mostly customer service
"Finance can be taught, customer service can't be taught. "
Questions d'entretien [1]
Question 1
Tell me about a time you had to help a frustrated customer