They said it would be a simple and short process. It was the opposite. To get an average technical support job there are six rounds of interviewing. After an initial screening call - which shouldn't need to be on Skype - the technical test should follow. After that you should proceed to speak to the other directors. Otherwise the process became long and you waste candidates time who have scheduled time to speak with you. (All interviews are done on Skype video - which forces you to take time off from your current commitments). I was contacted by the CEO of the company and obliged to go through the rounds. The test was very technical which is unexpected for a support role. Unless you can decipher smtp/postfix error logs - you won't continue in the process. You would have thought they would be able to train candidates - but this is not the case. Wouldn't recommend wasting time interviewing with this company to anyone.