J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien chez UnitedHealth Group en oct. 2015
Entretien
I waited for about 20 minutes, and then was called back into a private room. In the room the guy spoke about the company for a long time, and then asked me to respond to multiple scenarios. After the scenarios were over, they hired me on the spot. The questions just seemed generic in general, such as times I handled an upset customer, and a time I was in a position to decide between two situations in which ethics told me they were ok. It was an easy interview overall, and later in the job I got the impression they hired anyone that didn't act a fool in the interview.
Questions d'entretien [1]
Question 1
Explain a time where you handled an upset customer, and how you resolved their issue.
The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.
Questions d'entretien [1]
Question 1
Explain a situation where you had to assist an unhappy customer.
Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.
Questions d'entretien [1]
Question 1
General customer service experience on my resume, if I had any insurance experience
J'ai postulé en ligne. J'ai passé un entretien chez UnitedHealth Group (Port St Lucie, FL) en nov. 2025
Entretien
Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.
Questions d'entretien [1]
Question 1
Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.
