Applied. Got an email about a video interview the next day that had to be completed in 5 days. After the video interview was sent in I got an email the next day about a phone interview. The phone interview is very difficult in my opinion because all they ask is “TELL ME ABOUT A TIME” questions. Make sure you know EVERY job experience you’ve had in the past because if you don’t you most likely won’t get the job. They aren’t interested in you as a person (strengths, weaknesses, what you can contribute) they are interested in your previous job experiences. So if you can recall all that then you may have a chance at acting the interview. You also have to commit your life to them in training you can’t miss a single day. I won’t ever apply again.
Questions d'entretien [1]
Question 1
Tell me about a time you made a difficult decision
The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.
Questions d'entretien [1]
Question 1
Explain a situation where you had to assist an unhappy customer.
Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.
Questions d'entretien [1]
Question 1
General customer service experience on my resume, if I had any insurance experience
J'ai postulé en ligne. J'ai passé un entretien chez UnitedHealth Group (Port St Lucie, FL) en nov. 2025
Entretien
Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.
Questions d'entretien [1]
Question 1
Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.
