J'ai postulé en ligne. Le processus a pris plus d'une semaine. J'ai passé un entretien chez UnitedHealth Group (Costa Mesa, CA) en févr. 2020
Entretien
A three step process which is a phone call to schedule an interview with a recruiter, phone call with the recruiter and finally a video call with the hiring manager. The video call was interrupted while I was asking questions and the manager never reconnected.
Questions d'entretien [1]
Question 1
Describe a time where you had to resolve a complicated customer issue and how did you resolve it.
The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.
Questions d'entretien [1]
Question 1
Explain a situation where you had to assist an unhappy customer.
Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.
Questions d'entretien [1]
Question 1
General customer service experience on my resume, if I had any insurance experience
J'ai postulé en ligne. J'ai passé un entretien chez UnitedHealth Group (Port St Lucie, FL) en nov. 2025
Entretien
Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.
Questions d'entretien [1]
Question 1
Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.
