J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez UnitedHealth Group (Cincinnati, OH) en oct. 2018
Entretien
Multiple online assessments then you are contacted to do a phone interview. They interview based on the STAR method - Google and read up on it before your phone interview. If you move on from the phone interview, you are on to the next phase and meet w/a manager in your local office.
Questions d'entretien [1]
Question 1
Describe a time you made a mistake or encountered a difficult situation.
The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.
Questions d'entretien [1]
Question 1
Explain a situation where you had to assist an unhappy customer.
Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.
Questions d'entretien [1]
Question 1
General customer service experience on my resume, if I had any insurance experience
J'ai postulé en ligne. J'ai passé un entretien chez UnitedHealth Group (Port St Lucie, FL) en nov. 2025
Entretien
Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.
Questions d'entretien [1]
Question 1
Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.
