J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez UnitedHealth Group (Eden Prairie, MN) en déc. 2017
Entretien
First I was selected to do a video interview. I’m which I was given questions and 30 seconds to think of my answer then 3 minutes to answer the given question. This lasted about an hour.
Then I had a series of 3 phone interviews with the eventual members of my team. Very casual, more conversational.
Then I had an in person interview with my eventual manager. This was a more traditional interview.
Then I had one last interview with the VP, (my current boss’s boss). This was an active interview in which we went over scenarios and how I envisioned my self in the position.
Questions d'entretien [2]
Question 1
How do you feel like you can add value to this role?
The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.
Questions d'entretien [1]
Question 1
Explain a situation where you had to assist an unhappy customer.
Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.
Questions d'entretien [1]
Question 1
General customer service experience on my resume, if I had any insurance experience
J'ai postulé en ligne. J'ai passé un entretien chez UnitedHealth Group (Port St Lucie, FL) en nov. 2025
Entretien
Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.
Questions d'entretien [1]
Question 1
Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.
