J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez UnitedHealth Group (Tonawanda, NY)
Entretien
After applying online I was sent an email to set up a phone interview. After the phone interview I was contacted to do a computer test. The computer test and phone interview were pretty easy. Once that was done I was called in for an interview with the HR recruiter right after speaking with him I went and spoke with two supervisors. I was called with the offer as I was leaving the parking lot. Had to take a drug test and started the next Monday.
Questions d'entretien [1]
Question 1
Can you tell me a time you had a difficult customer?
The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.
Questions d'entretien [1]
Question 1
Explain a situation where you had to assist an unhappy customer.
Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.
Questions d'entretien [1]
Question 1
General customer service experience on my resume, if I had any insurance experience
J'ai postulé en ligne. J'ai passé un entretien chez UnitedHealth Group (Port St Lucie, FL) en nov. 2025
Entretien
Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.
Questions d'entretien [1]
Question 1
Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.
