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      United Airlines

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      Recherches associées: Avis sur United Airlines | Offres d’emploi chez United Airlines | Salaires chez United Airlines | Avantages sociaux chez United Airlines
      Entretiens chez United AirlinesEntretiens d’embauche pour Customer Service Representative chez United AirlinesEntretien chez United Airlines


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      Entretien pour Customer Service Representative

      18 mai 2017
      Candidat à l'entretien anonyme
      Offre refusée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez United Airlines en avr. 2017

      Entretien

      My in person interview was scheduled after passing an online video interview. In person interview took place at the airport in a conference room where I met with two supervisors, both men. It was a bit intimidating, but a comfortable back and forth conversation where they would alternate asking situational questions. "Tell me about a time when..." Some of the questions I had already answered on my video interview previously. Just study the questions on Glassdoor and you will be prepared for both the video interview and in person interview! Interview took about 20 minutes, and when we were finished they told me they would be in touch with their decision. I was a bit nervous when I heard that because mostly everyone on this site was offered a job on the spot. However, 5 days later I received the job offer. I had to unfortunately decline because I would not be able to go away to a hub city for 3 weeks to do my training since I have a very young child. Side note- They offer full benefits to part-time employees which is unheard of nowadays.

      Questions d'entretien [2]

      Question 1

      Tell me about a time when safety became a reality for you.
      Répondre à cette question

      Question 2

      Tell me about a time when you had a problem getting along with a coworker.
      Répondre à cette question
      16

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative chez United Airlines

      Entretien pour Customer Service Representative

      13 janv. 2026
      Candidat à l'entretien anonyme
      Austin, TX
      Aucune offre
      Expérience neutre
      Entretien difficile

      Candidature

      J'ai postulé en personne. J'ai passé un entretien chez United Airlines (Austin, TX) en nov. 2025

      Entretien

      The interview process was shortened to four questions, as two questions asked the same thing but were worded differently. The two interviewers who were supposed to attend did not, so I was interviewed by one man who asked the questions and wrote down my answers about how my experiences could apply to the role.

      Questions d'entretien [1]

      Question 1

      Tell me about a time when you had to help with one team member who was struggling, and what steps you took to address it.
      Répondre à cette question

      Entretien pour Customer Service Representative

      11 sept. 2025
      Candidat à l'entretien anonyme
      Sterling, VA
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez United Airlines (Sterling, VA)

      Entretien

      asked six situational questions in person, wrote down your entire response in a packet. interviewer chose the questions from a list from each page. was sent to interview in separate room after brief presentation

      Questions d'entretien [1]

      Question 1

      give an example of when you went out of your way to help a customer
      Répondre à cette question

      Entretien pour Customer Service Representative

      29 mars 2025
      Employé (anonyme)
      Los Angeles, CA
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai passé un entretien chez United Airlines (Los Angeles, CA)

      Entretien

      hired on site. start date a month after offered the job. must pass a drug test and background check. questions asked were basic vustimer service questions . They were looking for you to answer questions with star method

      Questions d'entretien [1]

      Question 1

      Tell me about a time you went over and beyond for a customer.
      Répondre à cette question