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      Entretiens chez UKGEntretiens d’embauche pour Customer Success Specialist chez UKGEntretien chez UKG


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      Entretien pour Customer Success Specialist

      16 juil. 2019
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien facile

      Autres retours d’entretien d’embauche pour un poste comme Customer Success Specialist chez UKG

      Entretien pour Customer Success Specialist I

      14 nov. 2023
      Employé (anonyme)
      Santa Ana, CA
      Offre acceptée

      Candidature

      Le processus a pris 4 semaines. J'ai passé un entretien chez UKG

      Entretien

      My experience with the recruiter was excellent. She kept me posted via email that there was a delay in the process and provided timeframes on when she would be getting back to me with an update. Communication process was very professional. As a former manager responsible for hiring new employees, I feel this was by far the best recruiting process that I have been involved with. Kudos to your Talent Acquisition Team.

      Questions d'entretien [2]

      Question 1

      What drives you to look forward to going to work everyday.
      Répondre à cette question

      Question 2

      Provide a situation that you handled for a difficult client and how you were able to resolve
      Répondre à cette question
      1
      Expérience négative
      Entretien difficile

      Candidature

      J'ai passé un entretien chez UKG (Santa Ana, CA)

      Entretien

      The interview process is too long. Had to do phone interview, a test, and 2 panel interviews. I do not believe the pay is enough for such a long hiring process.

      Questions d'entretien [1]

      Question 1

      What are some missed opportunities in your previous company.
      Répondre à cette question
      1

      Entretien pour Customer Success Specialist

      31 juil. 2020
      Employé (anonyme)
      Atlanta, GA
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé via un recruteur. Le processus a pris 2 semaines. J'ai passé un entretien chez UKG (Atlanta, GA) en juil. 2020

      Entretien

      Received a call from a recruiter and was invited to complete a Hirevue interview. Although it was different from what I expected I liked the fact that I could do the interview at whatever time was convenient for me. It does feel a bit awkward just recording your answers and sending them off but I think it's part of the appeal. It throws you off a bit to see how you handle it. The questions are your typical customer service questions and you don't need to use the full time to answer them. You also have 2 chances to record your answers but I usually submit my first attempt because I find it comes off less rehearsed and as natural as talking to yourself can be. After you send your answers it asked to complete some "brain teaser" still activities that were simple to figure out. It took at most 30-40 mins to complete the recording and the activities all from the comfort of my house. I was selected for a virtual panel interview afterward with the managers that I would be working with which is just you would expect.

      Questions d'entretien [1]

      Question 1

      Examples of negative customer experiences turned positive. Examples of conflict resolution in the workplace.
      Répondre à cette question
      6

      Entretien pour Customer Success Specialist

      9 juil. 2020
      Employé (anonyme)
      Weston, FL
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé via un recruteur. Le processus a pris 1 semaine. J'ai passé un entretien chez UKG (Weston, FL) en juil. 2020

      Entretien

      The whole process was amazing. My recruiter, Tina, was excellent!!! She updated me on the process, gave me a pep talk before the interview, and offered me the position the day I interviewed. The whole process was quick and enjoyable. Tina was super personable and it made the process fun! The managers that interviewed me were super nice, personable, and very well spoken. Make sure to dress to impress! They noticed my suit and tie real quick. I used to be a Temp Employee for Rapid Response and was placed in a permanent position shortly afterwards through the Rising Stars Program. I think everyone should be a part of this wonderful program to learn customer service and account management skills in the world leading HR/Payroll company. Go Ultimate!

      Questions d'entretien [2]

      Question 1

      Explain my background.
      Répondre à cette question

      Question 2

      Why would I be a great UltiPeep?
      Répondre à cette question
      2