Phone screen with recruiter, 7 questions max about customer satisfaction, problem resolution risk management… then hiring manager asks 10-12 questions or so, 30-40 minutes on average. Very easy if you have experience on banking and show willingness to be the best employee ever

Applied online through the us bank website then. Got email and text message to schedule a 15 phone interview. The following next week I interviewed at the branch with hiring manager. Received a offer about 1 to 2 weeks later but denied it