Hi there, Thank you for taking the time to share your experience. We're sorry to hear it felt like your time was wasted. That is never our intention. At TryHackMe, we hire across more than 36 countries. As part of our standard process, we ask candidates to share their salary expectations during the application. In many cases, location is not included in the application, so this helps us understand expectations and ensure alignment early. If this information has not been provided, we ask during the first conversation. This avoids taking up more of your time unnecessarily, as screening calls can often take 30 minutes or more, therefore in this case the compensation was not submitted prior to the call. We compensate based on geographical location, experience, interview performance and live benchmarks powered by Ravio (www.ravio.com). This helps us offer competitive and fair compensation. In this case, it sounds like your expectations were above the range for the role, so we were not able to move forward. In response to your comment about trying to look busy, our talent team is actually very lean with just two people. We review hundreds of applications every week. We would not have invited you to an interview unless we genuinely believed you could be a good fit for the role. Unfortunately, the salary range meant we could not continue with the process this time. We appreciate your interest in TryHackMe and wish you all the best in your job search. TryHackMe Talent Team

Thank you for sharing your experience with our interview process. We appreciate your time and effort in providing this valuable feedback. We are sorry to hear that your interview experience was less than satisfactory. We aim to create a smooth and efficient interview process, and it’s clear we fell short in your case. Your feedback highlights several areas for improvement, which we will address promptly: Automated Interview Steps: We understand that automated interview steps can feel impersonal. We are reviewing our initial interview stages to ensure they provide a better introduction to our company and the individuals involved in the hiring process. Human Interaction: It is essential for candidates to feel connected and well-informed throughout the interview process. We will ensure that candidates receive proper introductions to our team members during interviews to foster a more personal and engaging experience. Follow-Up: We apologise for the lack of follow-up and communication. This is not reflective of our standards. We are taking steps to improve our follow-up procedures to ensure timely and respectful communication with all candidates, regardless of the outcome. We appreciate you bringing these issues to our attention. Your feedback will help us enhance our interview process and candidate experience. If you have any further comments or would like to discuss your experience in more detail, please feel free to reach out to us directly. Thank you again for your feedback and we wish you the best in your future endeavors.✨