This has been one of the most unprofessional, disrespectful processes I have ever experienced, which is saying a LOT. The incompetence and unprofessionalism demonstrated by the recruiter were truly astounding. I feel compelled to share my experience so that others can avoid wasting their time and energy on such a poorly managed hiring process. First and foremost, the scheduling of the initial phone call was an absolute nightmare. The recruiter took forever to respond (almost a month), leaving me hanging for what felt like an eternity. Not only did they fail to meet the agreed-upon timeline, but they also neglected to provide any reasonable explanation or apology for the delay. It was evident that they had no regard for my time and the importance of punctuality. They also scheduled the phone screen on a federal holiday. To make matters worse, the recruiter never bothered to actually make the scheduled phone call. Despite confirming the time and date, I anxiously waited by the phone and kept my schedule clear, only to be met with silence. No call ever came through, and no attempt was made to reach out to me to explain or apologize for the oversight. It was an utter display of unprofessionalism and a complete waste of my time and energy. Feeling frustrated and seeking clarification, I promptly sent a follow-up email to inquire about the situation. Regrettably, I received no response whatsoever. Not a single word acknowledging their mistake or expressing any interest in rectifying the situation. The recruiter's complete disregard for basic courtesy and professionalism is simply inexcusable. This entire interview process left me questioning the competence and integrity of the company. If they can't handle a simple phone call or respond to a follow-up email, how can I trust them to be responsible and reliable in their day-to-day operations? It is evident that their hiring process lacks structure and proper communication protocols, which raises serious doubts about their overall organizational efficiency. I am so unbelievably disappointed in Toast, as I was excited to interview given all the good reviews I’ve read.