J'ai postulé via la recommandation d'un employé. Le processus a pris 1 semaine. J'ai passé un entretien chez The Ohio State University (Columbus, OH) en avr. 2013
Entretien
Typical customer service questions such as how you would handle a difficult patient, an employee who has violated patient privacy, a difficult manager. What is the one reason you would like to work in this position.
Questions d'entretien [1]
Question 1
How would you handle a difficult patient who is becoming irate with you on the phone?