I was scheduled to have a phone interview on a Thursday afternoon. At the scheduled time, I waited for the call. 25 minutes later, the phone rang. The woman who was supposed to be interviewing me told me that she would have to reschedule, as she had just gotten out of a meeting that ran long. She did not apologize, which I found both unusual and rude. We rescheduled for early the next week. The morning of the rescheduled phone interview arrived and again, I was prepared for the call at the scheduled time. 20 minutes later, the phone rang. Again, the woman did not apologize for being late calling or wasting my time. She asked me how I was doing and I responded that I was disappointed that she was late calling me again and also that she did not apologize for being late either time. She got defensive and told me that she was sorry she was "a few minutes late" but that "due to the volume of calls that we make" it was unavoidable. I told her that if this is how they treat their candidates, then it makes me wonder how they treat their employees. I thanked her and let her know that I was no longer interested in pursuing a position with her company. It is truly disappointing to experience the lack of common courtesy and respect afforded to a candidate by this company.