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      Recherches associées: Avis sur The Hartford | Offres d’emploi chez The Hartford | Salaires chez The Hartford | Avantages sociaux chez The Hartford
      Entretiens chez The HartfordEntretiens d’embauche pour Customer Service Representative chez The HartfordEntretien chez The Hartford


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      Entretien pour Customer Service Representative

      13 févr. 2023
      Candidat à l'entretien anonyme
      Virginia Beach, VA
      Aucune offre
      Expérience négative
      Entretien difficile

      Candidature

      J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez The Hartford (Virginia Beach, VA) en nov. 2022

      Entretien

      The feedback I got was that I was selected because I didn't use enough of my "buzz" words while answering my questions. I'm sooooo over this STAR format crap!! I'm to the point where I'm literally just going to read a script word for word, line by line when they ask one of these questions. I hate that all of these job interviews want you to give these Oscar worthy performances. It's deflating when you know you have the experience and can do the job. So many interviews and passed up for just the smallest things, it's so exhausting. Or how about employers stating no experience needed, but then tell you they decided to select people that already had experience because they "really" needed to fill the class up. Okay my rant is over! All I can say is I guess for every job you apply for, there are 5 billion others applying too. My new motto is don't have any expectations when applying online. Click N submit as many as you can and have your script ready and rehearsed!!!

      Questions d'entretien [1]

      Question 1

      standard basic generic questions, "How would you handle an irate customer?" "How would you organize your desktop?" "What would you do if you didn't know an answer to a question?" "How would you handle a difficult situation?" "Give me a time that you were NOT able to help a customer, and what could you have done differently?" "What would you do if you didn't agree with feedback from a manager?" "Give me a time that you had to work under pressure and how were you able to succeed?" "How would you adjust to a sudden change at work, like a new database or taking on someone else's job responsibilities?"
      Répondre à cette question
      15

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative chez The Hartford

      Entretien pour Customer Service Representative

      20 août 2025
      Candidat à l'entretien anonyme
      Scottsdale, AZ
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez The Hartford (Scottsdale, AZ)

      Entretien

      The interview went well with the hiring manager. She was very professional and great to talk to. The interview consisted of lots of situational questions and behavioral questions. Make sure to be ready to give great answers.

      Questions d'entretien [1]

      Question 1

      How do you handle difficult customers?
      Répondre à cette question

      Entretien pour Customer Service Representative

      20 juil. 2025
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience neutre
      Entretien difficile

      Candidature

      J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez The Hartford

      Entretien

      Initial online word interview that asks you to describe why you want to work here and where do you see yourself in the next few years, recruiter interview easier than the next interview helps if can build rapport with recruiter, and manager interview depending on level of position harder than recruiter interview depends on who you get for the interview may have 1-2 people at the same time.

      Questions d'entretien [1]

      Question 1

      What is one thing that you currently struggle with and how would you seek to improve this?
      Répondre à cette question

      Entretien pour Account Manager

      12 juil. 2025
      Candidat à l'entretien anonyme
      Brea, CA
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez The Hartford (Brea, CA) en juin 2025

      Entretien

      After quite a few days after applying online I spoke with a Recruiter. Then about a week later I interviewed through video with 2 managers. Went fairly well. I then got a phone call quite a few weeks later from the recruiter that they hired someone else. This whole process took about a month. Luckily I gave up on them quickly. I’m not interested in working in a bureaucracy. They weren’t worth the commute either. I think they wanted someone with little experience and who would work cheap for them. Good luck training that person.

      Questions d'entretien [1]

      Question 1

      What do you do when you make a mistake? Nice and negative. Geez.
      Répondre à cette question

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