I applied online and filled in their form. Pretty much standard. I was asked to do a video interview, video interview for a job that is on the phones? I don't believe in that, I find it very invasive and not age appropriate for some, especially those that have not been brought up in the age of technology or for those that have and can be quite self conscious with their appearance. I was invited for an interview and wow....just wow. There were 8 of us, 4 of which must have been nominated by people already working there, as they were saying hello to everyone. 4 decided to take total control of the group activity, not letting anyone have an opinion. This particular activity being about what you would do if stranded in the middle of nowhere. We were then divided then in to two groups, one group went to do a pretend telephone call and write an email. Coincidentally it just happened to be the group that knew everyone at the company already. The other group were interviewed. My interview comprised of the interviewer not really showing much interest in my answers, just looking everywhere other than at me, even out of the window into the corridor to see who was passing. One of the questions is why do you want to leave your job? Another one is what is the proudest moment of your career up to date? I might have well as talked to a brick wall. This interviewer didn't even ask if I had any questions about the company. I knew then that I hadn't got the job. So next a pretend game of answering the phone and writing an email and basically wasting my time. A pretend game as they had already made their decision. A couple of days later when the email came, (not a phone call) that I hadn't got the job, I was not in the slightest surprised. I did ask for feed back, which I was told would happen in up to 5 working days. Yep, I received the call on the last day, at the very last moment possible and then when I rang back it went to the call centre and I was stuck in a very long queue for around 15 minutes until I realised that basically they just couldn't be bothered or professional enough to give me a direct line number or any feedback, probably didn't like me saying I felt the interviewer was totally unprofessional . Draw your own conclusions from my experience with this company, the company that cares!