J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez The Cigna Group en juil. 2023
Entretien
The interview process was actually very easy. I had an assessment Then a phone screen which was about 30 mins Then a video interview with 2 supervisor for the department I would have joined. I was even given an offer with 24 hours. HOWEVER, they rescinded their offer because I worked for Express Scripts in 2009. Apparently my previous supervisor with ESI put me as job abandonment when I became homeless and had no choice but to move out of state. It is sad because I am more than qualified for this role, and because Express scripts supervisor LIED to me 15 years ago making it seem like I would be eligible for rehire, SHE PUT ME IN DIFFERENT now I can never work for Cigna or ANY of their Affiliates. SO, if you are someone who indicate you worked for their affiliate make sure you reiterate it. Also, if your married and changed your last name let them know that during the job interview before the offer. I really wish I did get this position and that something from when I was a homeless 19 year old child would have not impacted their decision today
Questions d'entretien [2]
Question 1
Tell me about a time you failed and how did you learn from that
J'ai passé un entretien chez The Cigna Group (Nairobi)
Entretien
A long of Interview process that begins with an initial screening call then another interview that's more extensive etc. and Pre-employment process takes a bit of time with the background checks which is very extensive from my experience
J'ai postulé via la recommandation d'un employé. Le processus a pris 1 semaine. J'ai passé un entretien chez The Cigna Group (Bengaluru) en avr. 2026
Entretien
I was referred through a friend.
And on the next day i had to give the in office interview.
I was fully prepared and the interview went very good. the interviewer was impressed by my answer and it was evident enough.
by the end of the interview the interviewer did ask me about the person who refer me and about the CTC that i last had in my previous organization. and just then Interviewers face went low and he became serious for no reason. though he was talking to me professionally, but he was a bit skeptical and was asking me unnecessary question that was not even related to the role or the process.
Later the only reason why they rejected my application was because my previous package was higher then what they had a budget for this role.
I agreed with the offer, but still they were concerned as the the interviewer had a very off mindset with the person who referred me.
and without giving any feed back, they just kept an email stating that my profile doesn't aligns with the requirement.
and technically i have 4+ years of experience in Customer Consultant for B2C, B2B and C2B customers with SaaS and Telecom tools.
I felt very bad, as they really bought there own personal agenda in between a candidate and the job the candidate is applying for.
I had a phone screen with a virtual interview it was easy and more of a get to know you interview. The interview process was an easy process. she only asked me 5 situational questions
Questions d'entretien [1]
Question 1
Describe where you encountered a difficult customer how did you handle it?