J'ai postulé en ligne. J'ai passé un entretien chez The Cigna Group
Entretien
They send you an email with questions after you pass the assessment. I was asked for my availability for the final interview but the availability that I gave them passed since a week had passed. When I asked for an update so that I may plan a weekend spent with family around the training I quickly received a rejection letter which makes no sense seeing as my background is in alignment with what they were asking for. I politely asked the recruiter for feedback so that I can make adjustments and I guess she didn't feel as though she had to give advice or that I was deserving of it. Due to being rudely ignored, I decided to make others aware. I guess she felt as though I was rushing her but I wonder if I would've heard anything back at all.
Questions d'entretien [1]
Question 1
Do the training hours and post training schedule work well for you? Is the pay rate of$17-$19 per hour for this role acceptable for you? Please tell me about your experience using computers (typing, data entry, word, excel, etc.). Any data Entry experience that you would like to explain?
J'ai passé un entretien chez The Cigna Group (Nairobi)
Entretien
A long of Interview process that begins with an initial screening call then another interview that's more extensive etc. and Pre-employment process takes a bit of time with the background checks which is very extensive from my experience
J'ai postulé via la recommandation d'un employé. Le processus a pris 1 semaine. J'ai passé un entretien chez The Cigna Group (Bengaluru) en avr. 2026
Entretien
I was referred through a friend.
And on the next day i had to give the in office interview.
I was fully prepared and the interview went very good. the interviewer was impressed by my answer and it was evident enough.
by the end of the interview the interviewer did ask me about the person who refer me and about the CTC that i last had in my previous organization. and just then Interviewers face went low and he became serious for no reason. though he was talking to me professionally, but he was a bit skeptical and was asking me unnecessary question that was not even related to the role or the process.
Later the only reason why they rejected my application was because my previous package was higher then what they had a budget for this role.
I agreed with the offer, but still they were concerned as the the interviewer had a very off mindset with the person who referred me.
and without giving any feed back, they just kept an email stating that my profile doesn't aligns with the requirement.
and technically i have 4+ years of experience in Customer Consultant for B2C, B2B and C2B customers with SaaS and Telecom tools.
I felt very bad, as they really bought there own personal agenda in between a candidate and the job the candidate is applying for.
I had a phone screen with a virtual interview it was easy and more of a get to know you interview. The interview process was an easy process. she only asked me 5 situational questions
Questions d'entretien [1]
Question 1
Describe where you encountered a difficult customer how did you handle it?