The first step was completing an application on the company's website. This consisted of a regular information and background sheet, as well as a timed personality and capability quiz. Once completed, the next step was being contacted for a phone interview. This interview was brief, maybe 3 questions or so. It felt like mostly an opportunity for the manager to feel out your personality. Next was a scheduled in person interview with your workgroup manager. This interview was the most intense, but nothing too overwhelming. Typical questions were asked, such as, "tell me about your previous restaurant experience", and, "tell me about a time when you had to handle a difficult guest". At the end of this interview, you will either be told that they will call you if they decide to push you through, or they will set up a second interview for you with the General Manager. The final interview with the GM is brief, and if the GM approves of you, you will be told that day that you have the job.