The whole experience was very frustrating and disappointing. A friend referred me along with another former colleague. I first received an email saying I wasn’t qualified for the original role but that they felt a support position might be a better fit, and they asked for my availability for a call. I responded right away, letting them know that any afternoon would work since I support clients in Europe and keep my afternoons open. After that, I never heard back. Two weeks later, I received a call on a Monday morning with no prior notice. I didn’t recognize the number at the time and assumed it was spam. Later, I revisited the email thread and realized the call had been from the same area code, and confirmed it was indeed the same person. Not only had he never confirmed a day or time with me, but he also never followed up afterward. It felt like nothing more than a box-ticking exercise so he could say he called, even though we never actually spoke. To make matters worse, my peer who was also referred simply got an email saying they would reach out to him in a few months. Altogether, the process came across as disorganized at best, or at worst, dismissive — giving the impression they’re comfortable treating applicants poorly because it’s an employer’s market.