J'ai postulé en ligne. J'ai passé un entretien chez TTEC (Belfast, Irlande du Nord) en oct. 2014
Entretien
Applied online. Had to spend 2 hours to go through an online assessment. Many of the questions weren't even related to the role I applied for (questions about 1G/2G channel access methods, powershell/command line commands, ipconfig, Windows XP settings) or weren't specific enough (how to perform a certain task without specifying the operating system). The application was saved as a draft, there wasn't any button to submit it. I contacted their chat support, I was told that my application had been received and I would receive an e-mail within 3 days. After receiving nothing for 5 days I contacted them again. I was told that a recruiter would call me. A few minutes later I was told that the position had been filled. I was advised to apply for a different role (and spend another 2 hours with their online assessment). Thanks but no thanks., there are things I don't need to experience twice and this was one of them.
PS: Their chat support is totally useless, no willingness to help you and solve your problem, the most frequent reply you'll get from them is "wait, someone will e-mail/call you". Being a technical support company I really hope they treat their customers better than their candidates.
Questions d'entretien [1]
Question 1
What's the best way to restart your computer (without specifying the OS).
J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien chez TTEC en oct. 2021
Entretien
The interview was great and all. Everyone was nice and the host was nice as well. They asked questions and asked if I had experience in thing that dealt with customer service. I didn't have any, but it was very, VERY disappointing how they still invited me to an interview and knew what I put on my application. How can you even still invite someone for an interview knowing they don't have experience? On top of that, I feel like they should try to at least consider people who never worked before plus they even had training. I was very highly disappointed on how they were. I also wanted part-time because I am a college student. Another thing was right after the interview I got an email basically saying my background and experience wasn't strong enough. Again, it was a horrible experience. How can they just now be seeing the application.
J'ai postulé via la recommandation d'un employé. Le processus a pris 1 jour. J'ai passé un entretien chez TTEC (Lahug) en juil. 2019
Entretien
It was fairly quick and done within a day. I was referred by a friend who worked under the company and went through Q&A's and several stages of interview along with an exam. Took me 3 hours all in all.
Questions d'entretien [1]
Question 1
All about basic technicalities using a computer/Internet
J'ai postulé en personne. Le processus a pris 1 jour. J'ai passé un entretien chez TTEC (Ciudad de Mexico) en janv. 2019
Entretien
Una prueba de conocimientos y una simulación de llamada, dentro del proceso. Si llegas a avanzar, personal dentro del lugar te perfilan y te entrevistan sobre tus gustos personales, una prueba antidrogas si llegas a pasar todos los filtros.
Questions d'entretien [1]
Question 1
Por qué te interesa el soporte técnico?
Qué tanto sabes el idioma?
Qué cualidades apoyan a esta empresa?