You start by applying online or by replying to one of their ads many are posted on indeed.com, computrabajo.com or other ads. You go through a filter which requires an initial interview over the phone to check your level of Englis which for this job requires about 85% or higher. Second, if you pass the interview you are asked to visit them to take computer literacy exam which will measure how well you are able to use it and if you are able to multitask, a mock call to test how well you communicate and utilize the computer and systems. Upon checking the results of your test they will have the last interview with you. The whole process takes about 3 to 4 hours. After the interview, they will give you an offer and then you will proceed to sign your contract turn in documentation and collect your entry badge on a different days