Call via phone, after meeting via skype, first dissections about previous job experience, about agent itself, strengths why chose this company and job title or project. Questions about hobbies or anything else what can be connected with the chosen project.

1. Short call interview with HR 2. Few quick online tests (text understanding, help page understanding, typewriting speed, answering a difficult e-mail) 3. Video interview with team (experience, motivation, ability to relocate)