J'ai postulé en ligne. J'ai passé un entretien chez TD Insurance (Montréal, QC) en févr. 2021
Entretien
Two individuals conducting the interview. Questions were regarding experience in customer service, examples of situations and resolution/ troubleshooting processes accompanied by scenarios/role play and questions about competency working with technology.
Questions d'entretien [1]
Question 1
How would you assist the client on the phone who is locked out of their online account?