I was called in for an interview with the manager. Walked in, very friendly staff, the manager was very cool. The type of questions they ask you for a CSR position is going to be all behavioural. If the managers like you, they will forward your resume to HR and from there, HR will ask you to do an online screening process. I suppose if you pass that, HR will decide if you are hire or not.
J'ai postulé via la recommandation d'un employé. J'ai passé un entretien chez TD (Toronto, ON) en avr. 2026
Entretien
Screening interview with recruiters first, followed by a second interview with the hiring team. If selected, you are then matched with a branch based on fit, availability, and business needs.
Questions d'entretien [1]
Question 1
Tell me a time you dealt with a difficult customer.
It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well . It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well
J'ai postulé via un établissement d'enseignement supérieur ou universitaire. J'ai passé un entretien chez TD (Vaudreuil-Dorion, QC) en mars 2026
Entretien
It was alright nice people they asked lots of questions very solid, to interview was really long and the employees were behind but all in all that was a solid interview. I would definitely recommend the managers and everyone were really nice.