First step was taking the online assessment. Once passed the assessment I was called to set-up a phone interview. Had the phone interview within a few days of the first phone call. The 1:1 interview was the next week. I met with leadership briefly, then was escorted to an employee to sit and listen to calls for an hour. I was escorted to a conference room where the interview continued. I was called back that afternoon for a "final interview" the following day. I met with a Team Manager, and he interviewed me for about 30-45 minutes. The following week I was called back and informed that I made it to the next process of the background checks. I filled out the form online. Once the information was verified I was called with an offer and accepted. I started my first day 2 weeks later.