My first interview was with Carmen from HR, and she was fantastic. You can tell she’s great at what she does, very professional, easy to talk to, and well-prepared. She made the whole process feel smooth and comfortable. It did take a few follow-ups to hear back about the next steps, but I understand that’s not on her; companies often have to juggle other priorities, and that’s completely normal.
The second interview was with the SVP of Product, and honestly, it was a very different experience. The call was informal, and she was taking it from her car. I offered to reschedule, but she said no. Because of the background noise and connection, it was pretty hard to understand her at times. I have an accent myself, so I always make sure I’m in a quiet space with a good mic to make communication easier. Unfortunately, that effort wasn’t mirrored here. On top of that, when I tried explaining how I’ve used certain tools in my past roles, she would cut in with a “no” mid-sentence if it wasn’t exactly the same way they do things at Synctera. Every company has its own setup and tools, and I was (like most people) open to learning their way. It just made the conversation feel more like a quiz than a discussion.
Overall, I think Synctera has great people like Carmen representing them well, but I hope future interviews reflect the same level of respect and attention across all stages.